As you’ve probably gathered, TeleSpeak loves Asterisk as well as helping people, so is happy to have discussions on how to provide the most appropriate support for your situation. It is worth noting that TeleSpeak also has experience in the technology from command line Linux and Asterisk, to abstracted interfaces such as Elastix and FreeBPX. David Duffett has a book published called ‘Getting started with Elastix – a beginner’s guide‘ that has enabled numerous engineers to support themselves at their own pace.
Here are some examples of where TeleSpeak has provided support in the past:
- One off technical support to help ‘unblock’ an issue with either a deployed project or a development. TeleSpeak will often use remote diagnostics and typically work on a day-rate arrangement.
- Post implementation support for a communications solution either supplied by TeleSpeak or a 3rd party.
- Long term retention to be on hand to support at short notice at a preferential rate.
- Providing a hybrid support package where TeleSpeak supplies product and bespoke training to enable self-sufficiency.
The following case study provides insights into the level of expertise TeleSpeak has been called upon to deliver:
Glyph and TeleSpeak case study
There may well be a specific scenario that you are working through and are not sure how to make progress. This is where a simple enquiry with TeleSpeak can open up options for you to arrive at an optimum way forwards. Please do feel free to have a chat with us!
What do you want to do next? Contact TeleSpeak for advice.