Telephony Solutions:
Your business (whether
Small Office Home Office or a larger scale organisation)
has a number of requirements for any telephone system –
some of these requirements will be more important than others
to you.
While we know the general requirements of a standard telephone system, TeleSpeak knows that you and your business are neither standard nor general. We will work with you to understand your business – we will not hit you with a pre-built solution or try to sell you a box.
It may be that some of our other customers have had a set of requirements similar to yours and we can use these as examples where helpful.
Above all, we want your solution to be just right for you.
Contact TeleSpeak to discuss your requirements
- Green Telephony – a telephony solution that is optimised for power and/or space efficiency
- Business Continuity – the knowledge that your telephony services can be seamlessly used from alternative locations in the event of an emergency or planned need to move your operation – using the same number(s) you’ve always used
- Least Cost Routing – ensuring your outbound calls are handled in the most cost effective way
- Service Attitude – Handling incoming calls in a way that truly represents your approach and branding to your customers – through always connecting callers to a real person, or by using a thoughtfully constructed, time-saving automated system
- Mobile Office – the ability to make and take calls wherever you are in the country (or in the world) using your existing number(s)
- Tele-Conferencing – the ability to allow your customers and staff to have conference calls in a secure environment
- Customer Self-Service – where helpful and practical, the ability to enable customers to get to who they need, or the information they need, in the fastest way
- E-mail Integration – do you need to have your e-mails ring you up and read themselves out to you while you are on the move?
- Multi-Geo numbering – your office is in one location, but you want to provide standard geographic landline numbers for a number of locations throughout the county, or across the world!
- Automated Call Routing – fast track existing customers to their best contact, and keep them happy!
- Mobile Integration – have your mobile phones integrated with your office telephone system
- Skype Integration – allow customers and/or staff to Skype into your office telephone system
It may be that your requirement is for a targeted application such as a calling card platform or a stand-alone Tele-Conference facility. TeleSpeak can make custom solutions for you
Is your telephone system your best sales tool?
