Xorcom offers enterprise-grade VoIP phone systems based on an open source platform that provides flexibility, modularity, and no per user license fees.
Xorcom, established in 2004, designs and manufactures business telephony solutions that support both traditional PSTN and VoIP communication. All Xorcom products are based on the Asterisk open source platform, making them easy to install and maintain as well as cost-effective, since there are no per user license fees. Various utilities that maximize system uptime include backup and restore, dedicated redundant power supplies, and TwinStar – a unique award-winning hot failover solution for the entire PBX.
The Complete Concierge, Xorcom’s bundled solution for hospitality, provides a central communications system and an interface to a range of Property Management Systems.
Xorcom engineers are part of the worldwide Asterisk development team and cooperate with the main players in this field. The Astribank driver (xpp-Xorcom Peripheral Protocol) has been a standard component in the DAHDI (formerly Zaptel) package since Asterisk version 1.2.4, released in February 2006.
Xorcom has been awarded “Best of Show” eight times over the past five years by TMCnet, the world’s leading business to business and integrated marketing media company, in categories ranging from “Best On-site Product Launch”, through “Best of Open Source”, to “Most Innovative Product”.
Xorcom, which has achieved ISO9001 certification valid through 2016, sells its products via a worldwide distribution channel, including Master Distributor TeleSpeak Ltd, who also runs the only certified support centre in the UK.
|Xorcom appliances and CompletePBX solutions
Xorcom offers both Complete solutions and appliances that can form the foundation of a customised solution; making the appliances particularly attractive to resellers to add their own value. With a tiered set of hardware that provides the basis of a great value solution from 15 to 1500 users, with no per user licence fees, there is likely to be a Xorcom solution to meet an organisation’s needs. When the most rigorous levels of resilience are required Xorcom offers a full set of options under the brand name TwinStarTM. With the TwinStarTM solution all major parts of the IP PBX solution are replicated, including power supplies, hard disc drives and the server control units. Additionally, if issues arise with any of the components a notification email or recorded message will be sent to the system administrator to enable prompt follow up. It is also worth noting that extended warranties are available at modest cost, helping ensure peace of mind.
|Xorcom IP PBX product range datasheet Xorcom Twinstar brochure||Xorcom product catalogue|
Hotel software option
The hotel software option includes the Property Management System (PMS) interface with the leading hospitality systems (e.g. Micros Opera / Fidelio, Protel PMS, Amadeus Hospitality, Optima PMS, Brilliant, Newhotel). Key features for the hotel industry are included, such as:
- Integrated wakeup, which can be set by hotel staff or by guests
- Integrated browser-based operator panel
- Front desk check-in/check-out
- Guest name applied to room upon check-in
- Vacant applied to room upon check-out
- Activation of phones for calls at guest check-in
- Deactivation of phones for calls at guest check-out
- Activation of guest voicemail box upon check-in
- Cleaning of all voice messages in guest voicemail box upon check-out
- Room status set by Maid via feature code
See the Hotel Software option brochure for more details.