Endorsements for TeleSpeak solution deployments

“For years we put up with an old telephone system (PBX) in our company that broke down and we must have paid out many times its value in keeping it going. Then a mutual friend mentioned that we should contact TeleSpeak. Long story short is that we now have complete control of our own company telephone system provided by TeleSpeak. It is based on an open source Asterisk system, there is nothing proprietary to worry about and we don’t need to pay third parties for overpriced fixes, changes or enhancements. We have a hot spare server if something does go wrong that we can switch over to in a few minutes and all the hardware is freely available from a wide variety of suppliers including TeleSpeak themselves.

Having had training from TeleSpeak we can now program the system ourselves but if there is anything at all complex we know we can rely on David and Mike to help us out – over the phone or on-line. And if all this wasn’t good enough, Asterisk is also SIP compliant so we also have a future proof system that will allow us to easily migrate to a Voice Over IP system when our village broadband speed becomes fast enough.

My only regret is we should have done this years back and saved ourselves all that money, stress and downtime.”

Richard Alcock, Managing Director, Salcey Precision Engineering Ltd

Well where do I start with Telespeak… I needed a new phone system. This wasn’t just any old phone system, this system needed to be fully flexible and work like no phone system we had ever had before. Our company just kept growing and growing so we needed a system that would grow with the company. I had been badly let down by another firm and was recommended Telespeak.

So I got straight on the phone and told them what I wanted… “no problem, give me a few days to go through everything and I will be back to you”. A few days later I had just what I needed. I then made a couple more changes to the system as I had another system I needed the phone system to talk to. The response “No Problem”. As you can see the pattern is clear with Telespeak. There is never a problem just a solution.

David has been an absolute pleasure to work with and to have been trained by. The service and knowledge is second to none, and they’ve gone above the call of duty for me more than once when I have had an emergency. If you want a phone system that is reliable and will suit your budget and requirements, then don’t bother with the rest because you won’t find a more honest, reliable and decent company out there than Telespeak!!

Lee Howard, Operations & I.T Manager, Star Travel

IMS used Telespeak a few years ago when we switched to a VOIP system, the customer service they provide is exceptional, any issues that we have they are there to fix it in the same day! Would definitely recommend.

Michelle Niziol, Managing Director, Independent Mortgage Solutions (Bicester). 

“I have worked with David many times over the last few years, resolving Integration queries using the Xorcom Asterisk IP-PBX for our Network. They have proven to be a great asset both in reliability (essential for an enterprise system) and the fact that the systems are totally flexible in their configuration for the required solution.

David is an absolute marvel. His knowledge of Asterisk is vast and every query is resolved quickly and professionally, not just a theoretical but a hands on practical approach, which is easy to follow.

The quality of support and speed of response to queries is second to none and I would wholeheartedly recommend David and TeleSpeak when looking for a flexible and adaptive Telecom solution.”

Paul Concannon, Telecoms Engineer , Odyssey Systems. 

“One of the best training/certification courses I have been on. The class size was small enough to have a really personal and interactive experience. David Duffett is a very effective trainer, he can speak about very complex ideas in simple language – the sign of someone who truly understands the subject. Overall I strongly recommend if you are considering undertaking the Asterisk Advanced course to take out your training with TeleSpeak.”

A. Holding 

“Our application uses asterisk as the back end, our default dialplan worked ok for most customers, however some customers wanted some more complex dialplans. I wish I had been able to attend this course much much sooner. The login on how and why things work a particular way is explaned, the background information is explained. Without a doubt David has delivered one of the best value add courses I have ever attended. Thanks I have already recommended Telespeak to some business partners already.”

M. Falconer 

“The training was just great, I had no previous experience of Asterisk and after 5 days I feel happy and confident about what I learned. David is a very polite and nice person and as a teacher you can tell he´s really interested in the Asterisk and will be more then willing to share his knowledge with you. The training was both useful and fun, I felt welcome and very taken care of since the first handshake. If you are about to have a go on the Asterisk, make sure to learn all about it through TeleSpeak´s excellent training.”

Nano 

“I can’t speak highly enough of this training, all my colleagues have asked me how was the training course? my response, fantastic. David is a great trainer and with his passion for Asterisk and superb telephony knowledge the course was fun and very informative. I have come away still reading through my training material which is also very good. Thank you David.”

R. Cornes