Delivering training and telephony solutions might seem a bit of a strange combination, but that is what TeleSpeak company founder David Duffett likes doing best – delivering training or telephony solutions! With a pedigree built over many years, David had always been involved in Training in the Telecoms sector. He was never sure whether he was more of a Telecoms Engineering guy (he is a Chartered Engineer) or a Trainer (he is a Qualified Trainer). In the end, he decided to build a business on the two things he enjoyed doing most.
Although TeleSpeak was founded on the skills and experience of David, a combination of many associates, contacts and TeleSpeak employees ensures that when a brief is accepted – be it a training contract or a communications project requirement – its successful delivery is assured.
Our company core principles
TeleSpeak is all about first class experiences. Whether that’s as a participant on a scheduled or custom training course, or as a client for our telephony services, or as a customer of a client using one of our IP telephony solutions – your experience is key to our continued business and referrals. We recognise that fact and begin each project with the goal of delivering an excellent experience to all involved. We value honesty in others and bring honesty to our relationships.
Our guarantee is that if we don’t think we can deliver a first class experience for you in meeting the requirements you have, we will convey that message quickly in order to make the most efficient use of each other’s time. It is sometimes appropriate to recommend an enquirer to other experts in our industry who can fulfil your needs and as TeleSpeak has an extended network, do feel free to approach us.