These are some of the common questions that crop up and we’ll keep adding to this page based on your feedback and enquiries:
Q1. What is Asterisk?
Asterisk is the most established, most popular, most powerful, most flexible (there are lots more ‘mosts’ – I am trying to keep this short) communications engine in the world! It is open source software that runs on the Linux operating system and, once installed, it can be configured to meet just about any communications and / or telephony requirement you can think of. It is often used as a powerful PBX, voice mail server, conferencing platform, or auto-attendant – but these are only the tip of iceberg in terms of the capabilities that Asterisk possesses.
Q2. Is Asterisk really free?
Yes. It is open source software and is used by many organisations around the world. To make things easier it often has additional, proprietary software built onto it to create complete solutions and this is where much value is added, often at modest incremental cost.
Q3. What is the operating system environment for Asterisk?
Asterisk works on the Linux OS, which is also open source and used in the majority of servers around the world.
Q4. Does Asterisk have many PABX features?
Asterisk has a comprehensive set of features that rivals traditional PABXs, including ACD, call queuing, call recording and call records.
Q5. Does TeleSpeak offer a no obligation, free of charge confidential discussion?
Yes, initial discussions are welcomed and we’ll advise if and how we can help openly and honestly.
Q6. Does TeleSpeak guarantee to run training courses?
Yes, all scheduled courses at TeleSpeak’s office will run, even if there are only a few delegates booked in.
Q7. Can TeleSpeak help specify and procure an Asterisk based solution?
Yes, we’re happy to have a confidential discussion and get as involved as you need to achieve your project goals.
Q8. What is the quickest way of creating an Asterisk based solution?
If you are thinking of creating one yourself then the starting point is to get trained! Alternatively, you can source an appliance or complete solution that has a graphical user interface to make administering it a lot easier. It depends on the level of technical complexity you are wanting to get involved in.
Q9. Is there an Asterisk organisation coordinating its development?
Yes, you can find it at www.asterisk.org